Customer Service Manager - Enterprise | Telecom Client of Aeronube
Aeronube Technology Pvt. Ltd.
4d ago
source : Shine

Greetings from Aeronube Technology !!

This is with regards to an excellent opportunity with us and if you have that unique and unlimited passion to build world class enterprise software products that turn into actionable intelligence, then we have the right opportunity for you and your career.

This is an opportunity of Permanent Employment with Telecom Client of Aeronube

What we are looking for : Customer Service Manager - Enterprise Account

People who are excited by technology and working with others to develop truly GREAT software. People willing to learn new skills and who are not tied to any one language, but who have developed their skills sufficiently to accept any challenge.

People who are willing to take ownership, take responsibility and perform in a "first-class" way.

Job Description :

  • Telco, specially Wireline preferred- but certainly not a rejection criteria
  • Should have handled existing relationship- with Large, Named groups / Logos. Check details from candidate (revenue size, A / C, nature of group++)
  • Should be well versed and updated with new practices of managing customer life cycle- account management, collection, service reviews.
  • Check by posing scenario and candidates answer

  • Growth mindset- Check candidate by posing some case scenario and response given by candidate (expectation from customers business handled by candidate, How can the company value add to their business, what and how did candidate do this as example)
  • Customer centric, Courageous, Going out of the box for customer Satisfaction- Check candidate by posing some trouble / complex case scenario and response given by candidate
  • Solution approach- Check candidate by posing some trouble / complex case scenario and response given by candidate
  • Should be able to manage C-Suit interactions- Check ability by posing some case scenario and response given by candidate
  • Job location : Pan India

    Qualification : Graduate or MBA

    Age : Not exceeding 35 years

    Required Candidate profile

    If you are interested for the above position then, kindly send us the following details (Mandatory) along with an Updated Resume / CV as soon as possible, so that we could process your profile for the same.

    Full Name : Skill :

    Skill : Total Experience :

    Total Experience :

    Relevant Experience :

    Contact number :

    Alternate contact number :

    DOB :

    Take home salary per month :

    Expected Take home salary per month :

    Currently working / Not Working / Serving Notice Period :

    Current Company :

    Employment Permanent / Contract :

    If contract, please specify your primary company details with URL :

    Required Time to Join :

    Current Location :

    Please let us know if you are holding any other Offers :

    Passport :

    Wishing you all the very best. In case you might want to get in touch with us for better assistance, please feel free to email us at jobs aeronube.

    com and we would be more than glad to help you.

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