Senior Partner Engineer - India
New Relic, Inc.
1d ago

Your Opportunity

Working with the Partner Sales organization, you will use your technical expertise and intuition for business to ensure our high-value partners (both alliances and channels) are able to grow their business by demonstrating the full scope of New Relic's product suite.

You will enable our leading partners by providing domain expertise and by building technical assets and solutions to address their specific needs.

You would also be responsible for enabling the Partner technical sales team to position New Relic solutions along with partner solutions for greater value to joint customers.

You will also be working with partners in customer deals advising on technical selling opportunities.

You have a keen understanding of customer needs, partner needs, industry trends and you have outstanding customer relationship building skills at all levels.

You love to solve technical problems in real-time and thrive on playing multiple roles - solution architect, technology confidant, and evangelist!

Are you ready to be part of this extraordinary story? If yes, this is the role for you!

What You’ll Do

  • Oversee the adoption, optimization, and integration of New Relic’s products within a partner’s business infrastructure, platform, service or offering
  • Build technical assets such as workshops, solution packages, and applications to enable our leading partners
  • Evangelize new product features & provide partner and customer feedback to New Relic product management and engineering groups
  • Work closely with the Partner Sales team to identify and qualify revenue opportunities through the partners and enable New Relic Sales teams on how to grow pipeline and revenue at customers using partner platforms
  • Assist the Customer Success team in the post-sales technical process : installation, deployment, training, technical check-ups, and critical issue management
  • Ensure timely resolution of partner issues by coordinating support responses
  • Maintain a deep understanding of the partner’s business as well as their technical environment
  • Must-have :

  • 10+ years of technical pre-sales experience
  • Experience working as / with Services partners, MSPs and / or SIs
  • Strong technical background and partner sales / customer orientation
  • Programming experience with a modern programming language (Python, Java, Go, etc.)
  • Superior organizational and project management skills
  • Strong presentation & negotiation skills
  • Excellent communication, critical thinking & analytical skills
  • Nice-to-have :

  • Specific experience in Application Performance Management (APM) concepts and / or other monitoring solutions
  • Experience with Amazon Web Services (AWS)
  • Experience of helping or advising customers on cloud migration, Dev / Ops adoption and / or Digital transformation
  • Hands-on experience with React, Javascript, HTML5 and CSS (or equivalent experience with other front-end frameworks, such as Vue or Angular)
  • Python programming experience
  • Javascript development experience
  • Open Source contributions
  • Bachelor's degree in Engineering / Computer Science or equivalent
  • Please note that visa sponsorship is not available for this position.

    We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement.

    What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

    We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First.

    The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

    Read more about and New Relic’s vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.

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