ServiceNow ITBM Consultant

Vertex Star Software And Product Services Private Limited

Bengaluru

5h ago

Responsible for developing / administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.

Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.

Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues

Consults with Process Leaders to develop appropriate technical solutions in ServiceNow

Follows up on outstanding development needs and provides timely status reports to the project manager

Advises on options, risk and impacts on business / ITIL processes

Communicates technical problems and solutions to both technical and non-technical audiences

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