ServiceNow ITBM Consultant
Vertex Star Software And Product Services Private Limited
Bengaluru
5h ago
  • Responsible for developing / administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.
  • Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
  • Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
  • Consults with Process Leaders to develop appropriate technical solutions in ServiceNow
  • Follows up on outstanding development needs and provides timely status reports to the project manager
  • Advises on options, risk and impacts on business / ITIL processes
  • Communicates technical problems and solutions to both technical and non-technical audiences
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