Tech Writer - Senior Manager
Paytm
Noida, IN
3d ago

Roles and Responsibilities ·Tech writing : should be well versed with API documentation, administrator guides, HTML, databases·Analyze existing and potential content, and identify necessary updates·Produce high-quality technical documentation with minimal support·Develop tutorials that align to common customer use cases·Gather information through product specification docs, interviews and product demos, and product exploration.

  • Should have a knack to understand complex use cases and technology, and produce a simple explanation to them ·Coordinate with various stakeholders and work closely with them to produce a high quality customer facing documentation·Would be responsible for leading a team of writers Desired Skills and Experience ·7+ years of experience in technical writing·Experience in leading a team·Excellent communication skills in English (written and verbal).
  • Preferred Bachelor's degree in English, Communications, Journalism or Engineering·Familiarity with creating demo videos, product guides and visuals / diagrams for technical support content ·Proven working experience in developing technical documentation for software products·Ability to quickly grasp complex technical concepts and communicate them in a simple way·Highly organized with Careful attention to detail·Experience in FinTech is a plusApply for this job
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