Extensive performance analytics experience in ServiceNow required
Create ServiceNow reports, dashboards, data sources &
Good working knowledge of ServiceNow customization in JavaScript
or comparable web technologies
Performance analytics duties. Analysis, documentation, and management of customer requirements according to standardized methods
Must be technically savvy and able to design and build applications that meet business goals and objectives
Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.
Responsibilities include :
Working with ServiceNow functional team, configure and improve core and custom applications.
Work directly with end users to resolve support issues within ServiceNow
Monitor health, usage and overall compliance of ServiceNow and its applications
Develop systems integrations and process automation
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
Load, manipulate and maintain data between Service-now and other systems
Confidential
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