Team Member-IT InfraSUPPORT SERVICES -IT Infra
Kotak Mahindra Bank
Thane, Maharashtra, India, IN
6d ago

Job Description

  • Job Role : DC Monitoring, Patching & Project managemen
  • Job Requirements :
  • 5 Years as working on Infrastructure monitoring, patching & automation products preferably BMC products (TSOM, TSA, Discovery).
  • End to end life cycle of managed environments (manage from and to) covering installation, configuration, management, support and troubleshooting etc.
  • Multi-platform Operating Systems basic knowledge / understanding (Windows, Linux, AIX etc). Practical experience of working on site with heterogeneous instances.
  • Ability to manage projects end to end.
  • Ability to create and update documentation e.g. Standard Operating Procedures and others for IT supported services and applications.
  • Understanding of Service Delivery from Incidents, Problem, Changes to SLAs.
  • Ability to coordinate with various teams, understand requirement & provide solutions / resolutions.
  • Effective communication skill.
  • Desire & ability to learn & grow.
  • Functional knowledge or BMC Remedy & Control-M would be preferable
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