Senior Solution Engineer - Operations
Hyderabad, Telangana , India
6d ago

Meet Our Team :

Sales Automation Internal is one of the critical live applications, which operates in a fast-paced development and delivery environment.

This application is used by top executives and sales people at various levels, SA Internal team comprised of very highly talented, skilled and motivated engineers who are willing to go an extra mile to achieve the perfection and success.

Picture Yourself at Pega :

Pega is changing the way the world builds software and the SA Internal team help in focusing on implementing strategic solutions to real business challenges.

This is your chance to be part of a team that builds a rich set of features designed to enhance the customer experience, improve user productivity and increase customer satisfaction.

Operational Engineer is responsible for handling all PROD support activities, consuming the daily pipeline upgrades, should be coordinating with various team and levels to make sure the PROD application is up and running all the time, address and delegate all performance related issues and give better development experience in the lower environments.

What You'll Do at Pega :

  • Support and monitoring of our critical live application. Proactive Monitoring to avoid any potential impact on Production using SolarWinds and other monitoring tools
  • Address and delegate all Queue Processors, backend jobs and agent related issues
  • Involved in CI / CD pipeline upgrades
  • Address all infra related issues
  • Support SQL fine tuning and work with DBAs to address SQL related issues
  • Who You Are :

    Must demonstrate the key Pega competencies of Thought Leadership and Drive for Results. Good verbal and written communication skills, including poise in pressure situations while being a team player.

  • Experience & working knowledge of OS Linux, Windows / Web Server Tomcat, IIS, Apache / Database / Networking
  • Experience in java based applications as a support engineer
  • Basic to Intermediate level of knowledge on Oracle and PostgreSQL
  • Basic knowledge of Amazon web services
  • Intermediate level in writing and finetuning the SQL queries
  • What You've Accomplished :

  • Technical Bachelor’s degree in related discipline and / or equivalent industry experience
  • 3-6 years’ experience in production support environment, preferably java-based application
  • Good knowledge and understanding of web servers like Tomcat and infra.
  • Good knowledge on SQL
  • Knowledge on Jenkins CI / CD and AWS
  • Pega Offers You :

  • The world’s most innovative organizations as reference-able clients
  • Analyst acclaimed technology leadership in a massive emerging market
  • A highly collaborative environment for the designing and development of new ideas and features
  • Many opportunities for development an extensive on-boarding training, self-learning initiatives
  • Apply
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