Have good sense on IT service management, manage incidents, problems, changes, of varying complexity.
Monitoring Geneos ITRS and BMC Control M.
Perform in depth technical BAU application support.
Prioritize work to successfully deliver service in a diverse environment.
Put forward ideas to improve automation and / or efficiency, and own through to implementation.
Drive CIO for bug fix resolution or application enhancements to improve PSS supportability of the platform
Adhere to Change Control and Fault Reporting Procedures.
Participate in bank wide DR tests and work with wider PSS team on DR remediation efforts.
Work closely with UNIX / Database / Network / upstream / downstream systems to improve service offering.
Manage open risks and audit points through to closure.
Perform risk reviews of the environment and raise new risks where / when applicable.
Perform proactive knowledge transfer and cross training with internal teams.
Our Ideal Candidate
65533Degree qualification, preferably in Computer Science / Technology / Math field.
65533Ability to work under pressure and deliver excellent results.
65533Strong team player, ability to multi task and must be a quick self learner and possess ability to work remotely and independently
65533Strong verbal and written communication in English
65533Demonstrated proficiency in most of the following :
Excellent in UNIX, Shell script
Strong in SQL / Database
Experience with Spark / Hadoop, big data platform
Experience with ELK, Kafka and Zookeeper etc
65533Experience of JAVA, Microservice implementation, HBase, PostgreSQL.