Senior Process Executive-Data
Cognizant
Hyderabad, Telangana, India
7h ago

Qualification :

Bachelor / Post Graduate degree in Commerce (exclusion :

BE / BTech / MCA / Arts and Science Graduates)

Responsibility :

Business / Customer :

  • Articulate / communicate in a manner which is understood by clients / end-users
  • Connect with the customer & provide highest level of satisfaction to the customer.
  • Provide Analysis.
  • Handling & processing multiline invoices, rectifying errors in vendor master, interacting with buyers / vendors for resolving simple exceptions, adjusting (self) debit notes / vendor credit notes against open invoices, creating vendor account statements, Handling payroll processing, handling RFQ / Price differences, Contract & Catalog processing and upload, basic spend analysis and reporting, RFx support and any adhoc requests to ensure SLAs are met as agreed for customer satisfaction.
  • Project / Process :

  • Ensure process guidelines are followed and met as documented.
  • Achieve process SLAs / metrics productivity and quality targets within the established timelines.
  • Raise process related issues on time with process lead and team lead.
  • Resolve process related queries, expedite on data requests and escalate for resolutions.
  • Adhere to shift handover process.
  • Adhere to security practices set by organizationImplement.
  • Implement small process improvement projects.
  • Record data relating to production statistics, enduser related notes, etc as appropriate.
  • Contribute towards creation of knowledge updates & stay updated with process knowledge / changes.
  • Ensure updation of SOP.
  • Provide updates and submit reports related to own area of work.
  • Perform root cause analysis on the errors made by the team members.
  • In the absence of the PL and TL, perform the following tasks when assigned :
  • i Communicate and manage transport delays.
  • ii Timely Resolution for Technical Issues.
  • iii Escalation of Breach of Code of Conduct.
  • A) Invoice Processing.
  • Process vendor invoices within agreed SLA or before due date.
  • Invoice indexing, if applicable.
  • Perform three way match (GR, PO and Invoice) for PO Invoices.
  • Follow appropriate approval process for nonPO Invoices.
  • Signature verification for nonPO Invoice.
  • Detecting duplicate invoices and avoiding duplicate payments.
  • Processing Priority Invoices.
  • B) Pending / Unprocessable.
  • Clear Pending within Scope.
  • Generate / Review aged pending invoices and coordinate with buyers / vendors for faster clearance.
  • Follow up for GRs for posting the invoices.
  • c) Payment Runs.
  • Validate invoices which are due for payment run.
  • Process manual payment wherever applicable with approvals.
  • Support intercompany payments.
  • Payroll Processing.
  • Process payroll within agreed SLA or before deadlinePerforming reconciliation on payroll activities.
  • Complete the internal QC.
  • People / Team Management :

  • Act as a buddy for New Hires
  • Conduct peer reviews.
  • Conduct refresher training.
  • Complete mandatory training for self as identified.
  • Contribute to and participate proactively in knowledge sharing sessions.
  • Align individual goals with team objectives (work cohesively with the team).
  • Collate team performance data for reporting purposes as and when requested by Process and Team Lead.
  • Record attendance and time sheet related data.
  • Scheduling Leaves for Self & Team.
  • Flexibility to work in any shift if required.
  • Must Have Skills

  • Procure to Pay-Account Payable
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