Associate/ Associate Consultant- SAM (Entitlement Management)
Chennai, India
3d ago

The role

  • On-going support of customer’s entitlement for different publishers
  • Performing reconciliation analysis for different publishers
  • Creating customized reports and comparison for cost savings
  • Analyzing & consulting customer’s entitlements for multiple publishers
  • Providing SAM Analysis & Recommendations
  • Analyze customer's license contracts
  • Analyze customer’s data Entitlement & Inventory
  • Creating Compliance Reports for the customers
  • Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
  • Leading the execution of projects by managing tasks executed by supporting team members and yourself
  • Creation of reports / documentation as per engagement requirements
  • Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
  • Execution of individual tasks on projects based on the guidance provided by the TL’s
  • Task specific & cross service training for the associated / eligible team members
  • Support the TL on managing team’s utilization
  • Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards.
  • Accurate Completion & submission of the Quality Checklist for each task
  • Ensuring 100% process adherence and delivery within the defined SLA
  • What we need to see from you

  • Professional experience / knowledge in licensing industry with successful SAM Management / software licensing experience across publishers.
  • Understanding of different publisher licensing models
  • Copyright knowledge of Software Licenses will be preferred.
  • SAM Accreditation is preferred.
  • Good in Microsoft Excel & PowerPoint.
  • Excellent communication skills.
  • Open to work 24 / 7 in shifts.
  • Experience / Knowledge with different SAM tools like SNOW OR FLEXERA is desired for the role.
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