Customer Service Associate
Tech Mahindra Limited
Mumbai City
9d ago
source : Hireejobs

KRA The candidate is required to attend to the customer calls and provide them with the required information resolution The candidate should be able to understand the clients complaints and work upon resolving them within prescribed TAT The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer Candidate with good customer service skills would be preferred Should have Excellent Communication Skills and basic computing knowledge Fluent in English Hindi Any other additional language Customer followup feedback emails phones communication channel Shift 24 7 Rotational Both Freshers Experienced candidates can apply Travel Flight GDS Experience given preference Client Indias Largest Travel Solution Company Interview MonSat 10am4pm Work Location Empire Tower WingA 9th Floor Reliable Tech Park Airoli East Navi Mumbai HR 9920478733

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