Mainframe Operations Analyst
Ford Motor Company
Chennai
9d ago

Job Description & Qualifications

  • Provide First Responder support and particpate Incident / Request management
  • Perform first level monitoring of z / OS to ensure a good overall health of the system and respond to outstanding messages as required.
  • Responsible for the day to day operations of the TSO mainframe computing facilities ensuring high customer availability.
  • Demonstrate proficiency in CA-7 Scheduling, JES2 and JES3, IRM, VTAM and system software commands for ongoing monitoring and detailed problem diagnosis.
  • In-depth proficiency in usage of monitoring, diagnostic and recovery tools such as OMEGAMON, TIVOLI, CISCO Switch and Virtual Tapes.
  • Monitor system consoles for unusual conditions, analyze failures, determine root causes, develop and implement actions to fix issues and improve system availability.
  • Perform IPL, Disaster Recovery and POR
  • Analyze hardware and software outages and determine corrective actions to efficient recovery.
  • Actively participate in the analysis and review of proposed system configuration changes.
  • Identify system operational and performance problems
  • Participate in Problem Determination with technical support personnel including vendors and users.
  • Accurately document system failures during the process of problem identification and problem determination.
  • Lead a team & provide technical guidance to the team
  • Co-ordinate with team of system programmers, production control staff and business application teams.
  • Provide regular status update to the Project Manager, create operational metrics and participate in necessary improvements / correction sessions.
  • Support 24 / 7 operations in shifts / holidays / weekends
  • Entity / Organization FGBS- Ford Global Business Services

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