About Company :
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Position Overview / Job Summary
Technical Support Engineer will play a critical role in providing technical assistance for SumTotal’s global customer base.
As a member of SumTotal Customer Support, Technical Support Engineers provide real-time technical support on SumTotal Enterprise products through e-
mail and phone interactions with customers and by using SumTotal's internal incident tracking system. The fundamental goal of this position is to help our customers achieve success using our products.
The job involves handling and resolving complex technical queries and issues in the areas of product functionality or architecture and defect correction
installation problems and questions; and OS and browser related issues
Skillsoft is an Equal Opportunity-Affirmative Action Employer : It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law