Sprinklr is looking for a seasoned Salesforce CPQ Developer to drive our ongoing CRM ecosystem development and growth. You will work with key users from different business groups to understand current business processes and -requirements, identifying areas that have opportunity to be improved and / or streamlined, and designing CRM solutions that meet the business need and are in line with industry best practices.
Headquartered in New York City, with a development team based in Bangalore, you will be expected to work across time zones and stakeholders to drive a cohesive, world class CRM implementation.
Location Requirement : Flexible.
About the Role (what you’ll be doing)
Develop, implement and maintain Salesforce customizations, applications, extensions and integrations.
Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
Implement customer-based solutions and develop products on the Force.com platform using Apex and Visual Force / Lightning
Assist with the planning of application changes, development, and installation of upgrades and new releases.
Integrate multiple systems with Salesforce, including internal proprietary and third party applications
Lead customer-driven solutions utilizing strong technical design skills and strong working relationships with internal groups
Guide users in formulating requirements, advise on alternatives and on the implications of new or revised processing analysis.
Develop, document and enforce application standards and procedure
Participate in the planning / analysis of business requirements for system changes and enhancements.
Update and maintain system documentation and Salesforce best practices
Ensure proper scoping of requirements and ensure all appropriate tickets are open and required documentation approvals are complete for monthly deployments.
Assist with requirements gathering and testing and ensure user stories and test evidence are accurate and complete
Assist with Salesforce configuration changes and coordinate changes with development team to be included in Production releases
Measure and improve the release cycle internally
Support the Salesforce CPQ implementation roadmap from design to deployment, user adoption, and ongoing improvements and system administration.
Mentor technical staff in the practice and drive the direction of the team’s technical focus, training, and certifications.
4+ years designing and supporting large scale, technically complex solutions on Salesforce and associated platforms in a high-tech / SaaS high-growth environment
3+ years development experience on the Salesforce platform (APEX, visual force)
Technical and business mastery of Salesforce CPQ
Administration experience with FinancialForce, Conga
Currently manage a development team (or teams) delivering agile CRM solutions supporting multiple aspects of the sales ecosystem (Inside Sales, Services, Marketing)
Experience managing both onshore and offshore development teams
You know the limits of Salesforce, the difference between what can be done and what should be done, and can clearly articulate, with technical accuracy, the difference.
Multiple Salesforce certifications, in both administration and technical paths.
Prior experience supporting a sales organization consisting of hundreds of sellers and associated management and administrative teams.
Expert knowledge of Google and Atlassian software suites.
You are methodical and detail oriented.
Once more : you are methodical and detail oriented