Process Developer – Order to Cash
Genpact
Gurgaon, India
1d ago

Gurgaon, India

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.

Come, transform with us.

Inviting applications for the role of PD, Order to Cash

perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Making collection calls to the customers, emailing / faxing invoices or getting hard copies mailed out to customers as per their requests.

Identify and rectify unidentified cash and manage end to end process of Cash applications.

Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.

Follow up on customer / internal disputes, customer questions and working between departments to get a resolution.

Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Graduate in Commerce (B.Com)

Relevant Experience

Strong English language skills (verbal and written)

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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Transformation Happens Here

At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.

And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.

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