Vice President of Product - Auto
Acko General Insurance
Bengaluru, KA, India
6d ago

About the company

Acko is India's first and only all-digital insure tech product company. It was founded in 2016 by Mr. Varun Dua- a serial fintech entrepreneur who set simplicity, affordability and innovation as its cornerstones.

Through innovative digital products, customized pricing, and use of data and technology, we are changing how insurance works, and is perceived by users in India.

Although we are solving for the Indian market and are based out of Bangalore, we are part of a global wave of insurtech startups that are creating success through technology and business model disruption.

We are a well-funded series-D company backed by a slate of marquee investors including Binny Bansal, Amazon, Ascent capital, Accel, SAIF and Catamaran.

Through partnerships with large internet players such as Amazon, Ola, RedBus, Oyo, Lendingkart, ZestMoney, GOMMT group etc, our micro-insurance product has reached 50M unique users.

Description

Vice President of Product - Auto

We are looking for a Vice President of Product, (Web, and Mobile) role for the Auto team. You will own the end-to-end customer lifecycle (across acquisition, engagement, retention & re-engagement) both on Web and Mobile.

You will build innovative products by blending your strong data-driven approach with a deep understanding of user needs, habits, and perceptions to provide users with the highest product experience.

You will join a fast-moving entrepreneurial team, with lots of cross-collaboration with other parts of the business such as marketing, customer experience, pricing, claims, business development, operations, engineering, data science, design, and user research to bring your ideas to life.

As a result, your work will touch millions of customers every day.

About the Role :

As the Vice President of Product, (Web, and Mobile), you will envision and execute (build products) on the strategy that touches the end-to-end customer lifecycle (across acquisition, engagement, retention & re-engagement).

What You'll Do :

  • Own the end-to-end experience for the Acko Desktop and Mobile App.
  • Develop a strategy for increased engagement (policy sales) and retention (policy renewals)
  • Partner with design, research, data science, engineering, and other PM partners to understand user needs and pain points, and then design holistic solutions to address them
  • Work with product and operations teams around the company to understand their use cases and integrate them appropriately in the Desktop and Mobile App. experience.
  • What You'll Need :

  • A passion for user experience : you can both guide design priorities for the team and have an excellent sense of experience principles.
  • Minimum 10+ years of experience delivering successful and innovative customer-facing products with your fingerprints all over them.
  • You have past experience in a web product manager role with extensive experimentation, lifecycle management, and funnel optimization.

  • You have experience setting team strategy, defining OKRs, and driving the planning process for a product portfolio.
  • You have a rooted and robust people management philosophy and have been managing PMs of all levels for at least 5 years.
  • Experience working with UX researchers and designers is a must.
  • Acute attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
  • Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our user's and partners' problems.
  • Analytical chops. You live and breathe data. You find a way to get the data you need and whip it into an insightful story with no help.
  • You know how to wield it but also where it can lead you astray.

  • An orientation towards building businesses, not features. Experience owning and optimizing business performance metrics.
  • A "Driver" mindset. You are biased toward action, a great collaborator, a master explainer / simplifier, and constantly pushing toward clarity and delivery.
  • Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on.
  • A high bar across the board from your own contributions to the people you work with, to the products you work on
  • A true passion for Company's mission, our products, and the company's digital-first technology / operations nature.
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