Director Systems Engineering
Dell
Bangalore
11d ago
source : Hireejobs

Identifies attracts and retains top Presales talent from the industry Accountable for overall team engagement scores and employee retention Builds high level of trust and supporting relationship with team members Role responsibilities Works closely with key customers driving their Digital Transformation IT Transformation Strategy together with team members ensuring continual high levels of customer satisfaction and relationship management Holds tight Customer Partner relationships Reviews top deals campaigns and key account plans ensuring we have the right strategy to best meet the customer s needsEnsures teams are aligned with the right skills to the right customers and campaigns Coaches team members builds develop plans and supports them in their mission to work closely with our customersWorks closely with services and support teams to manage key and critical customer escalationsEnsures that our team differentiates our solutions and value proposition from those of our competitorsDrives thought leadership technology and trend related across our teams partners and customers Seen as the technology direction setter within our business in assigned territory Builds a diverse high performing work force continually raising the talent bar by attracting top talent and developing team membersWorks with sales team to ensure we continue to hit sales forecast targets and drive growth to marketAccountable for ensuring we land within financial and headcount expense plans and targetsEnsures team is accountable to their roles and responsibilities has a clear understanding of their objectives and is set up for successManages a crossfunctional network of key stakeholders ensuring a highly collaborative environment that is focused on achieving success for our customers Requirement details Prior Presales Leadership Experience managing a large team of Presales Engineers 20 few People ManagersProven Presales Leadership Experience in Storage Backup and associated Infrastructure Technology SolutionsPresales Leadership Experience should include at least 10 years of experience in handling Large Customers in IndiaAbility to develop and translate executivelevel business strategy into resultsExpert ability to apply advanced concepts in the technical engineering field to practical business problemsStrong ability to communicate technical solution concepts architectures and designs program strategies and tactics clearly throughout a global management teamExpert negotiation skills and the ability to establish mutually beneficial program commitments and expectations with customers at the executive levelExpert presentation skillsExpert level of solutions and technical knowledgeExpert understanding of customer industry climateTypically 20 years of relevant experience or equivalent combination of education and work experienceTypically requires 10 years diversified leadership planning communication organization and people motivation skill or equivalent experience

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