Key Account Manager
Ortho Clinical Diagnostics
India, Hyderabad
5d ago

The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures.

As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before.

There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics.

More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.

Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do.

It’s who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

Location : Hyderabad, India

Major Duties & Responsibilities

Serves as the KAM (Key Accounts Manager) for Direct Accounts Business

Accounts Sales Turnover :

Sell Franchise products within nominated range of Accounts, leverage all franchises and Gateway to augment selling efforts.

Implement effective account coverage.

Provide customers with innovative service arrangements which build, customer loyalty.

Provide customer support on inventory, within company guidelines.

Manage commercial transactions of buying & selling as per company guidelines.

Build strong funnel and acquire new Accounts

Account Receivables Management :

Build and execute a sound system of updating the direct accounts on their receivable status.

Ensure proper documents are handed over to the direct accounts through collection agents.

Ensure that collection agents regularly visit direct accounts and weekly update is available on receivable and collection status.

Quarterly accounts are reconciled.

Team Work (Internal Clients) :

Submit territory reports by due date, Report to include qualitative and quantitative information on customer feedback, competitor activity and relevant market issues to support business development.

Maintain up-to-date customer record; ensure that all information in the account data base are available, complete, and updated including data on surgical procedures.

Minimum Education or Equivalent Experience Required / Preferred

Preferably Management Degree from a premier business school

Minimum Years of Related Knowledge, Skills and Abilities Required / Preferred

An experience of minimum 2-6 years would be preferred.

Preferably from Hospital Business, Accounts Business or Institutional Sales.

Preference to local candidates.


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