Tutor - Medical
BSI
Kolkata
21h ago

Great that you're thinking about a career with BSI!Purpose of the positionDeliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skillsMentor & qualify new and existing tutors on tutor competencies with focus on best practices in the health services and medical devices sectors.

Coach new and existing tutors in contemporary learning styles and accelerated learning techniques.Key responsibilities and accountabilities Ensure that value is added to customers and their business / organisation through the delivery of BSI training coursesContinually enhance the reputation and perception of BSI through excellent delivery of training courses / solutions and day-to-day interactions with customers and other key stakeholdersMentor & qualify new and existing tutors on tutor competencies, learning styles and accelerated learning techniques.

Provide feedback to support course development in line with the new course and existing product development process and methodologiesProvide assistance with the design of training solutions (e.

g. classroom, virtual, on-demand, hybrid modes of learning).Maintain and enhance appropriate professional qualification status in relevant disciplinesProactively engage with BSI tutors and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training deliveryKey Results AreasPerformance of BSI India tutors as per performance indicators in the training operations manualDelegate CSAT (9 or above, out of 10)Training course development for various formats (classroom, virtual, hybrid, etc.

Coaching and qualifying new and existing BSI tutors to deliver as per BSI standards of excellenceEngage with key clients and propose training solutions in accordance with BSI standards and formats.

Manage key client expectations from proposal to delivery.Deliver and participate in webinars and seminars, to demonstrate BSI’s leadership position as a knowledge leader, in the health services and medical devices sectors.

Demonstrate continual professional development in best practices in the health services and medical devices sectors. Disseminate knowledge and skills to BSI India tutors on these contemporary best practices.

  • Can qualify sales leads appropriately and pass on to relevant sales teamsCustomer FocusAble to interpret data and information about the Customer to solve problem, add value and exceed expectationsCan be recognised by the Customer as an industry / sector or market expert and provides thought leadership / development in customer’s industryAble to demonstrate high quality and reliability in deliveryOperational DeliveryAble to demonstrate high levels of organisational skills;
  • ensuring all facilities, materials and equipment is to BSI standard of excellenceCan proactively deal with issues through to resolutionAble to communicate effectively with delegates at all levels in order to motive and engage and can interact with peers and stakeholders to achieve objectivesDemonstrate the ability to make improvements to course content based on customer evaluation feedback and training needs analysisCan monitor training delivery to ensure compliance and BSI standards of excellence are met at all timesCandidate SpecificationAbility to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor)Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques.

    Ability to design and develop training courses and materials to meet specific aimsProven administrative and organisational skills, with the ability to meet deadlines and manage customer expectationsUnderstanding of tutor development processes, training needs analysis and training evaluation techniquesWhere appropriate, qualified Lead Auditor in relevant disciplines.

    Extensive travel with country and sometimes abroad required as is the ability to spend nights away from home.Additional DetailsAll the employees have the following responsibilities towards Environment, Health and Safety in addition to their roles and responsibilities defined for the purpose of jobUnderstand, commit and follow the BSI Group Health, Safety, Environment & Quality (HSEQ) PolicyLearn and follow safe working environmentUndertake Suitable Training as communicated from time to timeReport hazards, near miss and safety incidenceReport environmental issues and incidenceFollow Safety Rules including using Personnel Protective Equipment (PPEs)Participation in Hazard IdentificationParticipate in the process of risk mitigationParticipation in Accident InvestigationExercise the right to withdraw oneself from work if one feels it is unsafe working environment.

    Inform the respective line managerContribute in achieving Environment, Health and Safety objectivesWork in teams to make BSI a safe workplaceOur Excellence Behaviours : Client-centric, Agile, Collaborative.

    These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

    BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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