At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.
Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.
Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
Veeva is looking for Drug Safety and Pharmacovigilance experts to join the Professional Services team and support implementations of our Vault Safety solution.
We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology.As a key member of our Professional Services team, the Consultant Safety & PV SME will work side-by-side with customers and our senior consultants to implement Vault Safety.
In this role, the candidate will support the overall delivery of Vault Safety for our customers. They will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs.
What You'll Do
Support life sciences customers in the rapid configuration and implementation of Vault Safety.
Execute workshops and lead customer discussions of the Vault Development Cloud.
Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training.
Gather customer functional and technical requirements to support business processes; translate requirements into system configuration.
Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams.
Represent Safety Professional Services across multiple engagements and work-streams (e.g. solution design and configuration, data migration, systems integration, etc.).
Ensure customer success from beginning to end of the engagement life cycle.
Provide expertise in migrations and good understanding of ARGUS and ARISg data models.
5+ years of life sciences industry experience, with the majority spent in the Drug Safety and Pharmacovigilance domain and experience in a consulting function.
Knowledge of Drug Safety and Pharmacovigilance processes and regulations.
Should have extensively worked on implementations, upgrades, configurations and migrations of Drug Safety Databases like ARGUS and ARISg.
Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction.
Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to roll up your sleeves to design and Vault Safety.
Exposure to life sciences compliance and computer systems validation requirements.
Ability to travel 50-75%.
Bachelor’s degree or equivalent required.
Nice to Have
Proven track record supporting high impact global system implementation programs as a consultant, business, or IT lead, and / or business sponsor
Direct experience with ARISg and / or other drug safety applications
Life science, computer science, or related degree
SaaS / Cloud experience
Experience in services delivery management and / or systems implementation
Local to major life sciences customer hub (Bangalore, IN; Hyderabad, IN)