Sr. Executive - TT
Wipro Limited
Hyderabad, IN
3d ago
  • Training & Delivery on Communication Skills, Soft Skills and Culture
  • Training Needs Analysis
  • Communication coaching
  • Work on improvement projects
  • Roles & Responsibilities :

  • New Hire Communication Training ( Class room training)
  • Feedback & Coaching agents on Communication and spoken English.
  • Audits transactions for agents on the floor on a prescribed sheet defined by the client or TT
  • Give documented feedback as per the gaps identified in the audit.
  • Attend Weekly calibration calls with the client / internal to be attended as per calibration roster.
  • Conduct training sessions as per requirement under specified timelines.
  • Complete his / her certification process.
  • Performance Assessment of Trainees during tests
  • Database management, daily reports, and analysis
  • Qualifications :

    Graduate in any stream

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form