It's a C2H Position. Looking for Immediate joiners.
Job Responsibilities and Requirements :
3+ years of experience working with network monitoring tools. Extensive working knowledge of networking standards, protocols, security, troubleshooting, and performance tuning
5+ Years of experience working with Microsoft and IBM operating systems and implementing complex virtualization solutions using VMware vSphere with clustered storage, with high availability capabilities virtualization tools.
5+ years of service provider technical support of AS 400, enterprise Windows environments with domains, multiple sites and centralized services.
3+ Years of Experience Working with Azure Cloud and O365 Suits. Knowledge of Cloud Backup technologies such as Veeam / Evault and SAN, IBM Storage.
Knowledge of networking technologies, including; TCP / IP, VLANs, Ethernet, switching, firewalls, DNS and DHCP.
Executes projects to enhance the current system's hardware and storage capacity to support the required application and data storage needs.
Performs analysis of available options to enhance performance and reliability; responsible for the selection and acquisition of equipment.
Maintain Data Center Operations at the corporate and plant environments to meet Service Level Agreements.
Responsible for WPS and 5S in the Data Centers Globally.
Plan and execute Data Centre Disaster Recovery failovers as required by the Service Level Agreements.
Design, install and maintain Corporate and Plant server hardware, software, and peripherals across the enterprise as required by the assigned Project.
Monitor, measure, and optimize the performance of all network data center. servers and storage equipment ensuring maximum uptime.
Reports Data Centre uptime, Data Centre Disaster Recovery, Power Consumption, Servers and Storage metrics as required by the Manager IT Infrastructure.
Analyze, diagnose, and resolve Data Centre and Sever issues to successful resolution or escalate as appropriate.
Respond to assigned help desk tickets, for technical network Server support ensuring timely feedback and closure
Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate.
Provide escalated support for the Service Desk and perform Level II and Level III work as required.
Provide technical training for the Service Desk as required.
Communicate highly technical information to both technical and non-technical personnel.
Implement data center, network security, data integrity, and file system security standards, processes and procedures as defined.
Perform knowledge transfers among team members by preparing and maintaining documentation for networks, systems, processes, procedures, written instructions, and solutions to problems.
Demonstrated Root Cause Correct Action analysis, report generation, and presentation to customers.
Must have strong communication skills and the ability to articulate task management, priorities, and issues.
Demonstrated project timeline management skills.
Demonstrated track record of service level management.