At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future.
Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Join us in driving the continuous success of Infobip by creating brand that we all love.
Why this role is Important
Wholesale Executive is an individual contributor role, responsible for business goals achievement within the new and existing customer base.
Wholesale Executive is also responsible for acquisition and generation of new business while growing the existing business in place for respective customers.
Build and maintain trusted relationship with assigned customers to achieve overall customer health and growth
Meet and exceed quarterly / yearly set goals to ensure overall business growth for assigned customers
Analyze and forecast customer's traffic, take immediate reactions to ensure ongoing business growth and maximization of revenue / GP
Ensure high productivity, engagement, and people retention within the regional team.
Monitoring important client's activities and advising team members on further actions·
Set and drive regular meetings with internal stakeholders to ensure customer goals are met
Participate in global Wholesale community through knowledge sharing and cross-regional transfer of successful practices
Always be up to date with overview of business, competition, and latest industry trends
Develop tools, processes, and good practices to support the work of regional team Engage in cross-departmental strategic initiatives
Have excellent knowledge of Infobip products, platform and market
Have excellent knowledge on how to use Infobip internal tools to monitor and troubleshoot customer's traffic
Create synergies and facilitate sharing the best practices and knowledge transfer across function and regions.
More about you :
Overall 5-7 years of experience in Sales / CSM
Wholesale background is an advantage
Proven track record of driving annual increase in quarterly / annual margin, revenue, growth and acquisition targets in an assigned region
Exceptional communication, interpersonal, negotiation, customer centric approach and relationship-building skills
You are in a great command of English, you speak fluently to clients, partners and colleagues alike