Application Packaging SW/Application Tech Support Practitioner
Accenture
Bengaluru, India
1d ago

Job Description

About Accenture : Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture Let there be change

We embrace change to create 360-degree value

  • Project Role : SW / Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level : 10
  • Must Have Skills : Application Packaging
  • Good To Have Skills : Microsoft Endpoint Configuration Manager
  • Job Requirements :
  • Key Responsibilities : -Must have Very Good experience with using AdminStudio for packaging-Must have packaged applications for Windows7 and Windows10 OS platforms-Expertise in virtualizing applications through sequencing is desired, AppV 50-Expertise in shimming is desirable-Good Experience in Applications, Upgrades and Retiring Old VersionsEx : Adobe, JAVA,etc -4years experience in Information Technology-3years of experience in application repackaging experience-1year of experience in application deployment experienc

    Technical Experience : - should have 6 years of exp -Advanced experience of Windows Installer MSI technology -Advanced experience of Application Virtualization technology App-V 51-Experience creating on package deployment through SCCM and troubleshooting -Advanced Experience using Install shield Admin Studio 2013 or newer-Good scripting knowledge in VBScript, PowerShell and Wise Script-Change management problem management Major incident management -Good understanding of procedures, application and concepts

    Professional Attributes : 1-Excellent Written and Verbal Communication 2-Flexible to work in 24x7 Shifts 3-Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business

    Educational Qualification : 15 years of full time education

    Additional Information : Good To have ITIL v3 / v4

    Qualifications

    15 years of full time education

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