Sr Engineer Server Management
Diverse Lynx India
Mumbai, Maharashtra, IN
4d ago

Responsibilities :

  • Ensure High availability of customers' IT Infrastructure managed
  • Perform Incident, Problem & Change Management using assigned Tools
  • Ensure compliance to agreed SOW's
  • Handle Technical Escalations received from Customer
  • Understand and follow SOP's ensuring compliance to Service Level Agreements (SLA)
  • Troubleshoot High Severity incidents & Provide RCA
  • Take initiatives in learning new Networking Technology & Tools
  • Co-ordination with customer on Incident resolutions & closure
  • Assist in MIS & Dashboards
  • Work on system integration and build projects onsite and remote
  • Skill Profile :

  • Good Hands-On Experience in Installation, configuration & Troubleshooting of Linux Operating Systems
  • Good Knowledge & experience on Back-up, Restore technologies
  • Good Administration Concepts, Event Log Monitoring ,Analysis, Troubleshooting and resolution methods on network applinces and Operating Systems
  • Experience on managing NTP, DHCP, DNS, and other network services
  • Strong proficiency in Linux management and scripting
  • Apply
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