5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience.
Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients.
Ability to travel as needed., Siebel Solution Architect Telco-Job Description
As a Siebel Solution Architect - Telco you will be directly involved in customer implementations as an independent contributor.
Solution Architect will play an active role in, and will be expected to contribute in multiple ways towards, a customer s success and initial speed to value.
He will be responsible for the overall Siebel Solution encompassing all areas for the Siebel implementation in Telco space.
Siebel Solution Architect will consistently demonstrate customer focus, in a professional manner, as he / she delivers contributions of design, build, and validation throughout the Siebel Implementation life cycle.
Following are summary descriptions of the essential duties and responsibilities of this position :
Roles & Responsibility
Design and Development
Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry.
Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility &
Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups
Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc.
Demonstrate excellent issue analysis and troubleshooting skill
Adhere to Siebel configuration best practices all times during SDLC
Drive workshop Requirements, Configuration, Product Walkthrough
Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space.
Should be comfortable in participating in proposal preparation for prospective customers.
Create functional and Technical Design Documents for critical areas of the Project.
Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants
Should have rich exposure in Oracle RODOD architecture & integration with other BSS / OSS Applications.
Should have a sound knowledge in latest eTOM based models and processes for Telco Industry.
Team participation and communication
Demonstrate excellent verbal & written communication skill.
Able to communicate effectively with higher management in customer locations.
Comfortable in conducting workshops at Customer locations.
Guide consultants working in different functional and Technical areas.
Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization.
Consult with customers on implementation and maintenance of customized Siebel implementations.
Attend and participate in team meetings
Participate in design workshops with customers either on-site or by phone and desktop sharing.
Conduct custom product support training for customers as required.
Minimum 8-10 years of c ore Siebel experience
Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry.
Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing &
Product Modeling in Telco Industry.
Knowledge of Agile, Water Fall & Iterative project methodology
Knowledge of Telecom industry is a must.
Previous Consulting Experience Required
Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel.
Knowledge of Open UI framework is preferable
Knowledge of either UCM or Loyalty module will be an added advantage
Must be willing to travel