Support on MM Module for day-to-day activity. Interacting with the client and Key Users on daily resolve to the issues
Co-User support in production Environment under level 2 support.
Analyzing the incident tickets and providing the solution to user.
Resolved the master data, procurement related issues.
Preparation of Weekly and Monthly status reports for issue monitoring.
Coordinate activities with other consultants of other modules.
Knowledge on picking up the tickets from ticketing user tool.