Lead Product Test Consultant
Bachelors in science , engineering or equivalent
Project Proposal and Formalization :
Analyse the RFP and check for the scope of product customization.
Review QA questionnaire (created by the team) to seek clarity on the RFP.
Create a framework for the proposal.
Review the proposal created by the team.
Suggest the estimation model based on the analysis of product and methodology.
Provide estimates based on experiences in similar product testing engagements and seek review inputs from the Lead product Consultant.
Update profitability model.
Create / Review the estimation submitted by Senior Product Specialist.
Identify the stakeholders (performance team, automation team, development team) and coordinate with them to gather the inputs.
Coordinate with BD team to finalize the proposal document.
Support the onsite team to present the proposal.
Conduct demos of solution accelerators (eg automation framework) for the customers.
Document the scope of the project, project assumptions, dependencies, risk and mitigation.
Training and Knowledge Management :
Impart and arrange the product trainings (eg knowledge building, technical) for the new entrants.
Identify training needs by assessing resources (working on PTG projects) and suggest the training modules to meet the same.
Arrange cross product trainings for product testing group.
Review and approve elearning and internal certification materials.
Collect the case studies based on the prior engagements to drive knowledge management.
Knowledge Transition :
Provide suggestions to the customers based on knowledge of multiple products.
Seek clarity on business needs and the level of customization required.
Seek signoff on the reverse KT document prepared by the team.
Project Management :
Leverage product knowledge and experience to track project against the strategy.
Evaluate risks and potential challenges.
Use quality check tools (eg COG 20) to ensure the standards and processes.
Track the metrics (like AQI Application Quality Index) to ensure that the best practices have been adopted and product testing benchmarks.
Coordinate with the client and team to track and resolve the escalations (on issues / defects / team size).
Revisit the quality gate mechanism for the project.
Prepare checklist to track day to day activities of team.
Conduct status meetings with the team to resolve the escalation.
Prepare plan to address escalation and communicate same to the client.
Prepare and review dashboards for PMR and Senior Management Review.
For execution reports, segregate base product issues, configuration issues and complex modifications related issues.
Share dashboards across the testing phases with the onsite team.
Test Requirement Study, Test Planning and Test Closure :
Only for specific project : Analyse the testable requirements and confirm the scope of the project.
Gather detailed requirements and seek clarifications from customer / product vendor.
Engage with CoEs to seek inputs at this stage.
Understand different clients' tools.
Identify acceptance criteria.
Provide support to the team to understand the scope of customization.
Suggest the means of communication (either upload query in QC or Excel template etc) in case of any ambiguity / query.
Provide sign off on the business requirement, if required.
For Large Sized Project.
Create a test strategy (approach, scope, h / w and s / w requirements, types of testing, functional scenarios, assumptions, tool usage, risks foreseen for timelines etc).
For Mid Sized Project : Review the test strategy (approach, scope, h / w and s / w requirements, types of testing, functional scenarios, assumptions, tool usage, risks foreseen for timelines etc) and test plan.
Identify the product solution accelerator to make an impact on cost and effort.
Review the test design and prioritize the test scenarios for the team.
Revisit the effort estimation.
Design framework for test summary report (quality metrics and test metrics).
Review the test summary report, which covers the test execution status and defect status with supporting reasons for missing any goal, submitted by Senior Product Specialist.
Participate in product release activity and support team on production issues.
Project retrospection and lesson learnt.
Product Consulting :
Work under leadership of lead product consultant to provide product analysis to the customer based on the market trends and Cognizant experience.
Assess the product to ensure complete coverage of client's requirements.
Analyse the trend (through bug bank) to suggest a robust solution to the client.
Identify the new solution accelerators that can be built for the products.
Leakage Retrospection and Project Closure :
Provide guidelines to Senior Product Specialist to analyse the defects (added to the bug bank).
Review the defect analysis done by Senior Product Specialist.
Analyse and capture the key learning from the project and suggest the corrective / preventive measures.
Provide signoff on go / nogo along with joint stakeholders & customer, if required.
People Management :
Conduct goal setting, performance appraisals for Sr Product Specialist.
Mentor / coach team on the basis of their career aspirations.
Train resources for growth in the Product testing career path.
Identify, groom, reward and develop high performers.
Resolve escalated conflicts and grievances.
Stakeholder Management :
Prepare minutes of meetings for the governance review meeting, project management review meeting and any other status reporting to support Lead consultant and Principal Consultant.
Conduct demos of solution accelerators (eg automation framework) for the customers and support Lead consultant and Principal Consultant in clients' presentation.
Employee Status : Full Time Employee
Travel : No
Job Posting : Feb 24 2021