Principal Consultant- Program Manager
Genpact
Noida, India
1d ago

Responsibilities

  • Leading multiple project teams and manage a team of project managers, technical leads, scrum masters.
  • Monitoring progress with project managers and front-end with customers in case of delivery issues and escalations.
  • Managing program budget, track and report financial health of all projects
  • Work with project team to mine new opportunities in existing project base, create value-added offerings for customers
  • Participate in new proposals (RFx) as solution architect, especially in application production support and transformation area
  • Drive initiatives such as training, research and development, new offerings, as well as building new practices within the COE
  • Qualifications we seek in you

    Minimum qualifications

  • B.Tech / B.E / MCA
  • Excellent written and verbal communication skills
  • Preferred qualifications

  • Must have at least 8+ years of experience in project and delivery management in application managed services space, and 15+ years of overall experience in IT industry
  • Must have in-depth knowledge of ITSM tools and methodologies
  • Hands on experience in running governance, managing budget, handling customer escalations
  • Hands on experience in analysing client requirements and building proposals in the capacity of lead solution architect
  • PMP certified professionals preferred
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