Sls Supt Mgmt Coordinator III
HP Development Company
Bengaluru, India
2d ago

Responsibilities :

  • Performs basic data entry per pre- defined processes.
  • Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues (e.
  • g., specialized product builds, performance reports); handles multiple low to moderately complex customer accounts.

  • Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting routine issues to the appropriate roles.
  • Helps resolve minimally to moderately complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-
  • facing customer service representatives.

  • Resolves open order (backlog) report issues of low to moderate complexity and reaches out to supply chain or factory to determine source of delay;
  • communicates status and escalates issues to higher levels.

  • Helps resolve order management issues for all product lines using basic general subject matter knowledge.
  • Enters sales data in a timely and efficient manner, maintaining documentation and records.
  • Education and Experience Required :

  • Two year university degree or equivalent experience.
  • Typically 2-4 years of experience in a related field.
  • Knowledge and Skills :

  • Good communication skills. Fluency in English and local language mastery.
  • Some knowledge of internal processes and policies.
  • General understanding of local legal compliance issues.
  • Good problem-solving and analytical skills.
  • Developing teamwork skills.
  • Developing time management skills.
  • Apply
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