Support Engineer
Temenos
Bangalore, KARNATAKA, India
1d ago

KEY RESPONSIBILITIES

Within the technical team and under the guidance of the Team Manager,you will :

  • Be in charge of installing, configuring, and upgrading the Multifonds applications internally and at client site
  • Handle and follow up technical issues (wide diversity and complexity) and perform corrective actions
  • Act as the technical reference during client install / upgrade projects
  • Interact actively with Multifonds functional and technical teams (including development and architecture) located around the globe
  • Provide advice for choices and implementation of interfaces / surrounds (inbound, and outbound), including advice and support on how to develop client reporting
  • Propose solutions to address client challenges
  • Provide on call support (24x7) on rotation basis
  • Contribute towards the Technical Knowledgebase (preparation of documents / presentations on related topics)
  • Provide training, guidance and support to client IT teams
  • SKILLS & EXPERIENCE

  • BE / BTech / MCA candidates with 2 to 3 yrs exp
  • Good skills in SQL, PL / SQL and Oracle databases 11g
  • Excellent analytical and logical skills
  • Ability to address problems with methodology
  • Ability to anticipate client needs and be proactive
  • Strong motivation to continuously increase quality and efficiency
  • Good presentation and communication skills
  • Autonomous, rigorous, and well organized
  • Capability to work within a global team (spread across geographies) and interact with different teams
  • Knowledge in Multifonds product functionalities.
  • Keen to learn WebLogic and other new technologies
  • Good to have

  • Knowledge of Oracle Fusion Middleware 11g (Forms & Report, ADF, BI Publisher)
  • Work Shifts : Work Shifts on Rotation applicable
  • WHY TEMENOS

  • You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
  • You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
  • You will be part of a team that values integrity; we support each other and keep our promises.
  • You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
  • You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
  • You will experience what we call Temenosity!
  • We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.

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