Knowledge Manager
Capgemini
Mumbai, IN
5d ago

Job Description

  • Has the overall responsibility for ensuring the suitability of the Knowledge Management process to the organization
  • Approves Knowledge Submissions for assigned area
  • Assists in establishing and improving the processes
  • Ensures targets by group are reached for the quality and the quantity of knowledge
  • Advocates Knowledge Management use and contributions within the group Reports on performance metrics
  • Responds to Knowledge Feedback Works with the Knowledge Manager and other Knowledge Champions to review and audit self-assess the process and its techniques and methods
  • Assists in providing guidance and input into the Knowledge Management strategy
  • Knowledge within the KM Database
  • Requests Changes and additions to the Knowledge Management System via the Change Management process Prepares documentation for new or existing Knowledge
  • Monitors and reviews the execution of the Knowledge Management process
  • Primary Skills

  • Knowledge Management
  • ITIL
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