TSA 2
CSGI
Bangalore, India
14h ago

Position Details :

Additional Responsibilities for those with Development role

  • Complex bug fixes for those who have development responsibility
  • Additional Responsibilities for those with Consultancy role

  • Gathers information for cost models, creates preliminary technical resource allocation plans, and provides technical input and consultation.
  • Consults with customers on application and system sizing, performance requirements, application installation and deployment.
  • Performs release promotions (including core upgrades) from development through to UAT
  • Establishes and maintain system / database backup and recovery policies and procedures.
  • Performs technical trouble shooting and consults with development teams to resolve issues
  • Conducts Performance testing, tuning and backup recovery of the database
  • Provides System Administration training on CSG product(s) to customers.
  • Key Outputs & Accountabilities

  • Advanced troubleshooting skills
  • Works within defined objectives using internal procedures
  • Able to work on own with minimum supervision
  • Performs work under general direction on routine tasks and detailed instruction on new assignments
  • Provides assistance to less experienced members of the team
  • Specialised in one CSG product, in-depth knowledge and experience of more than one CSG product
  • Desired Skills & Experience

  • Basic knowledge of Telecommunication environment and customer services procedures
  • Works well within a team environment
  • Able to communicate effectively to convey and clarify information
  • Good written and verbal communication skills
  • Able to communicate in English (Advanced) and one additional language is preferred
  • Basic understanding of client requirements and product implementation
  • Experience in Ticket and queue management
  • Experience in Telecommunication industry is preferred
  • Good knowledge of Microsoft Office
  • Good understanding of complex software system architecture and operation
  • 3-5 years of work experience in software industry or related fields
  • Degree or Diploma in Information Technology; Computer Science, Engineering
  • ITIL accreditation will be an advantage.
  • Technical Requirements (for all product families)

  • Unix skills :
  • Create & modify shell scripts
  • Basic system administration
  • Monitor performance using standard utilities
  • Technical Requirements (specifically for WBMS position)

  • Oracle skills :
  • Knowledge of Oracle SQL command is necessary
  • PL / SLQ
  • Knowledge of SAP BO Reporting would be an advantage
  • Oracle Discoverer would be an advantage
  • Technical Requirements (specifically for TSM position)

  • Perl
  • Technical Requirements (specifically for SV position)

  • Unix
  • Oracle databases & PL / SQL
  • Tuxedo
  • Technical Requirements (specifically for Route position)

  • SQL development (Oracle PL / SQL and / or MS SQL Server)
  • MS .NET framework, VB .NET, VB6
  • Oracle Databases
  • MS SQL Server Databases
  • MS Analysis Services and Reporting Services (including development of DTS-functionality and Reporting Services reports in MS Visual Studio) would be advantageous
  • Windows Server 2000 and 2003
  • Technical Requirements (specifically for ICP)

  • Admin - UNIX (Solaris) environment skills
  • Admin - Linux Red-hat, CentOS, Oracle Linux Environments
  • Oracle Database - SQL
  • Network Routing, Ports, Protocol (RADIUS, ICMP)
  • Scripting ( Perl, Bash)
  • MySQL Database SQL
  • Telecommunication - Rating and Charging ( PCEF and PCRF) preferable
  • Other programming knowledge (C, C++, Java, abstract data-layers)
  • Technical Requirements (specifically for ICP)

  • Admin - UNIX (Solaris) environment skills
  • Admin - Linux Red-hat, CentOS, Oracle Linux Environments
  • Oracle Database - SQL
  • Network Routing, Ports, Protocol (RADIUS, ICMP)
  • Scripting ( Perl, Bash)
  • MySQL Database SQL
  • Telecommunication - Rating and Charging ( PCEF and PCRF) preferable
  • Other programming knowledge (C, C++, Java, abstract data-layers)
  • Technical Requirements (Specifically for Ascendon)

  • Admin - UNIX (Solaris) environment skills Proficiency level : 3
  • Admin - Linux Red-hat, CentOS, Oracle Linux Environments Proficiency level : 3
  • AWS and tools like Cloud Watch, Kibana Proficiency level : 2
  • SOAP and REST API
  • Experience in any billing application, SV is favorable. Profiencey level : 2
  • Oracle Database SQL Proficiency level : 3
  • Scripting (Perl, Bash) Proficiency level : 3
  • MySQL Database SQL Proficiency level : 2
  • Telecommunication - Rating and Charging preferable Proficiency level : 2
  • Other programming knowledge (C, C++) Proficiency level : 2
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