Training Manager - E- Commerce
Flex-I Partners
Hyderabad, India
2d ago

Job Description

  • Make sure every trainer in the region, across all lines ofbusiness and locations, is certified on the content
  • Ensure that all updates in the training content, across alllines of business and locations, are understood carefully and implemented reliably
  • Suggest suitable modifications to the training content to thecorporate training team as and when appropriate
  • Plan the training programs (and training calendars) incomplete synch with the operations teams for both new joiners as well asexisting associates (refreshers) in such a manner that high quality manpower isavailable to the operations team are available in the required numbers and ontime
  • Provide thought leadership as well as administrative supportto the trainers in the region
  • Track and report performance on training metrics to allstakeholders. Help shape the right metrics that determine the effectiveness oftraining.
  • Requisition the right quantities of training assets (trainingrooms, projectors, training desktops, and other training assets) on time andmanage them optimally
  • Work with the leadership teams in the region to evaluatetraining needs of first line managers and work towards their fulfillment
  • Contribute to the thought leadership on how the trainingfunction can demonstrate continuous improvement through enhanced content,technology and new initiatives
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