Curriculum Development
ClickSoftware
India - Bangalore
2d ago

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategoryOperations Job Details This position will be responsible for creating learning experiences that instil mastery of our business applications in our customers, partner ecosphere, and employees.

The audience for our training spans a wide variety of learners, from platform and UI developers to solution architects, program managers, and administrators.

This role spans all training media, from eLearning to instructor-led training to workshops. A critical part of the role is a desire to understand the product inside and out.

You’ll roll up your sleeves and work with the product to design and build hands-on learning experiences. You’ll participate on product teams, join scrum meetings, and become a product expert.

You’ll work closely with our product management and technical publications team to ensure our programs complement a wide range of deliverables.

You’ll engage directly with services teams to understand the challenges that they are facing, and engage with our partners and customers to make sure our training is effective.

Qualifications You’re a lifelong learner who assimilates new information quickly and you’re able to use your instructional design and communication abilities to quickly untangle complex concepts and build student skills.

Your experiences in all aspects of instructional design are not limited to a particular medium, and include needs analysis and interviewing SMEs, creating learning objectives, planning and outlining, creating original content, and building assessments.

You can articulate what cognitive and instructional principles are behind your work and your approach to the training you create, as well as explain the specific advantages of using different types of media as part of the training.

You can effectively communicate orally and in written form so that the information you produce is accessible and understandable to a wide variety of audiences.

Minimum Requirements : 4+ years experience developing training content for business software and / or technical software topics for instructor-led training and / or eLearning Experience developing training on building enterprise applications Skills in applying instructional design methodology that is not dependent on any medium, such as ADDIE, Bloom’s Taxonomy, and Robert Mager Familiarity with scientific principles in cognition that support better learning Bachelor’s degree required.

Master’s degree in instructional design or certification from ATD or another professional training organization is highly weighted.

Proven ability to apply instructional design techniques, with a portfolio of successful, effective learning experiences A good eye for developing learning experiences that include text, graphics, videos, and simulations Ability to learn new applications quickly, and transfer those skills to others Must enjoy the challenges and opportunities of a start-up environment Strong work ethic, initiative, and drive Preferred Skills : Experience in one of the industries we support : Communications, Energy, Health, Insurance, Government Ability to read / understand one or more front-end code formats, including JavaScript and JSON, HTML, and CSS Experience using eLearning development tools like Articulate Storyline or AdobeCaptivate Experience with capturing images and using screen capture tools such as Snagit Experience with video recording and editing using tools such as Camtasia Experience with the Salesforce Platform Experience with Salesforce Trailhead Experience with web and UI design NOTE : The candidate will be expected to take a test and submit a portfolio of work samples.

About Salesforce Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way.

We harness technologies that can revolutionise companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values : Trust, Customer Success, Innovation, and Equality.

By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job.

They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.

org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all.

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