About Company : -
For over 100 years, Hitachi Vantara Federal has been inventing the future through an innovative mindset and leading the way in data-driven solutions.
Hitachi Vantara Federal is meeting an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-managing solutions.
Our company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers' experiences, develop new revenue streams, and lower the costs of businesses.
We drive advantage for our clients by combining IT, operational technology (OT), and domain expertise. Join our team today to help continue to make the extraordinary happen.
Hyderabad
Has an overall experience of more than 10yrs in Infrastructure services with minimum 7yrs on Storage domain
Experience of Leading a team of minimum 10 Technologists
Excellent understanding of Storage architecture
Subject matter expertise on 2 or more EMC Storage products (VMAX, Unity, VNX, SRDF), NetApp (Cdot, 7mode), HNAS, CISCO SAN
Knowledge on complete ITIL process (minimum foundations certified)
Successfully implemented one or more Continuous service improvement initiatives to drive Efficiency, Process Standardization or Automation
Good people management and leadership skills
Good at mentoring and delegation
Client focused with regards to service delivery
Good analytical and Problem solving skills (the ability to think logically through a problem)
Must have the initiative, tenacity and commitment to see problems through to resolution
Commitment and vision towards Automation drive
Able to respond to and resolve client queries and requests in a timely manner
Understanding Project Management concepts and exposure to drive and deliver successful Project implementation
Ability to produce clear and concise documentation
Good at project delivery management and service management skill
Effective communication skills in both verbal and written English
Ability to work well under pressure
A flexible approach with "Can do" attitude
Comfortable with MS Office tools (Excel, Project, Powerpoint), PowerBI
Person Profile :
Effective communication skills in both verbal and written English
Client focused with regards to service delivery
Self-driven and able to work independently or within a team
Good analytical and troubleshooting skills (the ability to think logically through a problem)
Must have the initiative, tenacity and commitment to see problems through to resolution
Able to respond to and resolve client queries and requests in a timely manner
Works well in a team
An ability to work well under pressure
A flexible approach
Ability to work shift patterns and provide out of hour's on-call support
Ability to provide clear and concise documentation
Good 3rd Party Liaison, i.e. Suppliers of storage products and hardware for problem resolution
Shifts (24*7 readiness required)
