Director, Human Resources
5d ago

Director, Human Resources

Position Title

Director, Human Resources, Bangalore

Business Unit

Human Resources Reports to : Sr. Director Human Resources Shift : 9 : 00am 6 : 00pm

Position Summary

The Director Human Resources, Bangalore, will cultivate and maintain a people strategy that engages our people and manages the unique needs of a global service oriented business.

This position will partner with the senior leadership team and be a part of the leadership council in strategic decision-making.

This role reports into the global HR team and is key to the balance of integrating the global structure and maintaining a Bangalore focus.

Main Duties

  • Be a true partner to the leadership team in workforce planning, analysis and creating an office culture of equity, inclusion, and diversity that attracts, supports, and retains talent.
  • Understand the business, goals, and challenges in order to identify and address issues and opportunities building a successful workforce.
  • Drive the unity of the overall administration, coordination, and evaluation of the human resource f unction with dual reporting for certain roles to global teams.
  • Strategically guide the Talent Acquisition team to increase employer branding, uncover new talent pools and partner directly with the business.
  • Partner with global HR leads and legal.
  • Maintain the necessary level of business and financial understanding of the company‚Äôs financials, culture, and market competitors.
  • Coach business directors / people managers on performance management, employee relations, and mentorship.
  • Manage and develop the HR team.
  • Provide direction and support for local compensation, benefits, wellness, and HRIS initiatives.
  • Ensure legal and statutory compliance by monitoring and implementing applicable human resource law and policy requirements.
  • Ensure effective communication of policies, procedures and practices; accuracy of information reported; and resolution of issues and inquiries.
  • Manage and regularly engage hybrid or permanently remote team members.
  • Develop strategies and actions to increase employee engagement and commitment.
  • Create and implement a people development strategy that meets current and future needs of the business that helps motivate and retain key talent.
  • Build greater consistency in how performance is managed across the business
  • Develop pathways to support employee growth.
  • Ensure effective and timely internal communication throughout the business.
  • Be the guardian of Deluxe values making sure that they are engrained in the business
  • Support the awareness of the Deluxe employer brand externally as well as internally
  • Any ad hoc project work as required.
  • HR platforms : Workday, Jira, LinkedIn Learning
  • Qualifications

  • 12+ years of progressive Human Resources experience, with at least 5 years in a leadership role focused on HR Ops and BP management.
  • Ability to stay on top of the changes in various labor laws and shifts in government guidelines to keep employees safe.
  • Experience leading a HR team for a 24X7 business operation.
  • Experience leading the HR f unction for an organization over 1,500 people.
  • Ability to maintain focus and composure under high volume pressure.
  • Proven ability to understand the business and drive effective change to meet the business challenges.
  • Proven success managing multiple projects and / or systems implementations.
  • Possesses a strong results-oriented drive and well organized.
  • Balance the business and people needs to meet overall goals
  • Team focused, down to earth style that builds trust, encourages collaboration, transparent communication and continuous learning.
  • Exceptional verbal and written communication skills; proven ability to communicate effectively and influence all levels of staff.
  • Lead by example and demonstrate excellence and integrity in everything we do.
  • Exceptional influencing and relationship building skills.
  • Adept at handling multiple competing priorities and duties in a fast-paced, results driven, rapidly changing environment.
  • Experience working with a global HR system like Workday.
  • Ability to maintain strict confidentiality at all times.
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