A Service Engineer at Verimatrix thrives in a fast-paced environment solving support requests for our customers and partners.
Service Engineer have a background in systems administration and / or network administration and a good understanding of how Verimatrix products fit within the larger ecosystem of integrated off-the-shelf and custom solutions.
A successful Service Engineer will be proactive in preventing issues from arising and in notifying customers of possible issues.
S / he is systematic their approach to problem-solving, curious and inquisitive as well as flexible. S / he will anticipate questions and issues customers and partners may have, and will share their feedback with Operations, Product Management, Engineering, Quality Assurance and Sales teams to improve product quality and increase customer satisfaction.
Main responsibilities :
Main interfaces :
Required skills :
Required experience :
Around 2 years of hands-on experience in AWS.Hands-on experience and knowledge in ABR / OTT / packaging / HLS or DASH manifests / etc.
Basic bash scripting and Linux server administration.
Educational background :
Bonus Qualifications :
Verimatrix (Euronext Paris VMX) is a global provider of security and analytics solutions that protect devices, services and applications across multiple markets.
Many of the world’s largest service providers and leading innovators trust Verimatrix to protect systems that people depend on every day for mobile apps, entertainment, banking, healthcare, communications and transportation.
Verimatrix offers easy-to-use software solutions, cloud services and silicon IP that provide unparalleled security and business intelligence.
Proud to empower and protect its customers for more than two decades, Verimatrix serves IoT software developers, device makers, semiconductor manufacturers, service providers and content distributors.
With 18 office locations in 12 countries supporting more than 1,200 customers, the company is uniquely positioned to secure and enable the connected future.