Desktop Engineer L2
I Tech Solutions
7d ago
source : IndianFresher
  • To provide 2nd Level support to on site end users 2 nbsp; Knowledge of desktop, laptop, printer, Thin client and Citrixreceiver installation, configuration and troubleshooting nbsp;
  • 3 nbsp; Knowledge of audio video conference device setup 4 nbsp; Deep knowledge of outlook pop exchange account configuration,archive and troubleshooting 5 nbsp;
  • Knowledge of ITSM tool 6 nbsp; Asset Management 7 nbsp; Incident and request management as per agreed response andresolution SLA 8 nbsp;
  • Vendor management 9 ... Education : Any Graduate,b e b tech

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