Devops Engineer 2
Comcast
Chennai, Tamil Na, IN
4d ago

Business Unit :

  • DEVOPS Engineer 2;
  • Job Responsibilities

  • Day-to-day 24x7 support of our Video infrastructure for both Comcast and our Syndicated partners that delivers IP based Video services to our customers.
  • Work with engineering teams on more efficient ways to automate and operate our infrastructure.
  • Assist in all deployments of new services, and capacity augments.
  • Support, troubleshoot, monitor and triage issues related to Compute and Storage servers (Dell / SMC / UCS)
  • Support Vcenter / VMWARE infrastructure and help with Monitoring & troubleshooting
  • Identifying, implementing, and documenting of technical SOPs for maintenance tasks
  • Monitor the health and status of systems under your management
  • Ability to create and maintain policies, standards and overall system documentation
  • Troubleshoot infrastructure and network issues as possible causes of poor service performance.
  • Respond to alerts, including those escalated to you by our Product Support team.
  • Contribute in writing and in person to root case analysis meetings as part of process improvement.
  • Work closely with peer teams to deliver high availability and optimum performance for critical internal customers video and metadata engineering, Business and Product.
  • Provide occasional, scheduled 24 / 7 escalation support as part of an on-call team.
  • Work in different shifts on rotational basis including Night.
  • Here are some of the specific technologies used in our architecture which you may be exposed to

  • Linux
  • Server architecture
  • Qualifications :

  • Operations experience is a MUST and willingness to work in rotational shift-based environment is required (including the possibility of Night Shift)
  • Knowledge of server hardware architecture and components
  • The ideal candidate has a medium Linux Administration background along with scripting experience (BASH, Python, Pearl, etc.).
  • Knowledge of Linux OS, shell scripting and GNU tools
  • Knowledge of IP Video and associated Video streaming technologies is a plus.
  • A keen analytical, structured and detail-oriented approach to problem solving required.
  • Moderate application support background, e.g. Unix / Web middleware development and / or QA
  • Familiarity with puppet / chef, extensive knowledge of network protocols; as well as Web software architecture and frameworks.
  • 2nd and 3rd tier technical support experience in Jetty / Web / Java type applications
  • Performance-oriented understanding of software and hardware architecture.
  • Production operations experience required, e.g. Root Cause Analysis and process improvement.
  • Experience in virtual networks (VMware), Web Services, & e-commerce a plus
  • Customer-first attitude and strong written and verbal communication skills.
  • Adept and comfortable working in a rapidly changing matrix environment required.
  • Familiarity with Web content management systems is a big plus.
  • Good communicator and able to clearly articulate complex issues and technologies
  • Great design and problem solving skills
  • Willing to begin taking ownership of problems and see them through to resolution
  • Comfortable working in a fast paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.
  • Compliance Disclaimer :

    Comcast NBCUniversal is an equal opportunity, Veterans, Disabled and LGBT employer

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