Neighbors (), launched in 2018, is a hyperlocal social networking app providing real-time crime and safety alerts from neighbors and public safety agencies.
With Neighbors, you can always know when and where things are happening in your area, and share updates to keep you and your community informed.
The Neighbors app is available on iOS (4.8 stars), Android (4.6 stars), recently launched on Web, and is also included as an embedded experience within the Ring app.
Neighbors is used by millions of people each month.
A day in the life
The Neighbors App Mission Teams are responsible for the core of the Neighbors user experience. These teams own the core Neighbors backend services and the Neighbors mobile applications.
The teams have built services and apps written in a number of different programming languages including Go, Java, Ruby, Swift, Objective C, and Kotlin.
About the hiring group
The Neighbors experience is built around a social network feed, with a feed being defined by a user’s alert area . Alert areas are unique for every customer, and are defined using geospatial data.
The backend team is responsible for managing geospatial data systems, originally powered by PostGIS, and now powered by ElasticSearch.
Geocoding, geospatial queries, geographic points (latitude / longitude) and geographic shapes (, zip code, county, city, state) define how End Users, Public Safety Agencies, Third Party News Services, and the Neighbors News team interact with one another.
These teams use a diverse set of AWS technologies including : S3, DynamoDB, SQS, Kinesis, API Gateway, Cloudwatch, Elastic Search, Lambda, Cloud Auth, Redshift, Athena, Pinpoint, PostGIS along with Amazon’s standard Builder Hub Tools.
The team consists of a combination of backend, full-stack, and mobile application developers.
The role :
As a Software Development Manager, you will be responsible for leading a team of software developers working on cutting-edge large-scale cloud services that will be used by millions of Ring customers.
You will play a pivotal role in shaping the definition, vision, design, roadmap and development of core applications and services within the Neighbors team at Ring.
This role will work closely with a cross-functional team of engineers (mobile, front-end, backend), product managers, designers, and marketers to design, test, learn, and iterate on solutions in a fast-paced environment.
You will :
Be responsible for the overall systems development life cycle including the design, development and maintenance of core services
Work closely with engineers, product managers and designers to architect and develop new features and services, from conception to launch
Manage the day-to-day activities of engineering teams within an Agile / Scrum environment
Work with team members to investigate design approaches, prototype new technology and evaluate technical feasibility
Report on status of development, quality, operations and system performance to technical and business stakeholders
Help to improve engineering processes and tools to increase team effectiveness
Work with extraordinary talent and have the opportunity to hire and shape the team to best execute on the product.
Mentor and coach software engineers in order to improve their skills, and make them more effective software engineers
The ideal candidate :
Has a strong foundation in software development, design patterns, and cloud computing
Has experience working with large scale cloud systems, understanding how to architect and build them
Is highly effective and thrives in a dynamic environment with multiple, changing priorities
Knows what is important when shipping products to customers and has been through the process from start to finish
Manages a team of engineers and promotes robust and maintainable code, clear documentation, and delivers high quality work on tight schedules
7+ years of relevant engineering experience
3+ years of people management experience, managing engineers
Experience in partnering with product and program management teams
Bachelor’s degree in Computer Science or related field
7+ years of experience building successful production software systems.
3+ years of people management experience
Experience with OO design / development skills
Experience with REST services architecture
Previous experience developing in a modern programming languages (Java, Go, C / C++, Python)
Master’s degree in Computer Science or related field, with a solid grounding in Computer Science fundamentals
10+ years of experience doing hand-on software development
Deep understanding of cloud software development in a team and a track record of shipping software on time
Experience working with AWS services (S3, CloudFormation, DynamoDB, EC2, CloudWatch, Kinesis, SQS, etc )
Experience defining system architectures and exploring technical feasibility tradeoffs
Excellence in technical communication with peers and remote teams, both technical and non-technical
Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing and operations
Excellent verbal and written communication skills