About this role :
Wells Fargo is seeking a Technology Operations Associate Manager...
Talent / People Management
Is responsible for developing people and manage Talent effectively
Is responsible for creating opportunities for team members growth
Is accountable for expectations setting (goal settings) for the team members in line with the larger LoB and EGS goals (functional - technical / domain and behavioral)
Is responsible to mentor team members and provide avenues to meet the team members’ aspirations
Works closely with the HR Partners on various talent items covering the entire talent landscape (include but not limited to the below) :
Hiring the right talent to meet the business needs (work closely with the EGS Talent Acquisition Teams)
Managing overall performance of the team members and ensure to build and sustain high performance work culture
Accountable for the overall engagement of the work group and manage attrition
Operational and Process Management
Is responsible to manage team performance to budget and in line with overall departmental objectives
Is responsible to manage service performance measures tied to business and technology outcomes
Is responsible to drive and create visibility of technology delivery (QA, Dev, Support etc) through reporting of relevant metrics (operational and functional) for the LoB leadership and EIT partners
Is responsible to continually identify and drive opportunities for process improvement"
Desired Qualifications :
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.