IT Analyst
Bengaluru, India
11h ago

Job Description

The IT Analyst will support all areas of Vlocity's technology infrastructure and end users. Reporting to the IT Manager, this is a hands on’ role, supporting all aspects of our 'all-

cloud' environment for a globally disbursed and rapidly growing employee base.

Vlocity's IT mission is to improve productivity, efficiency and effectiveness of the organization through the use of technology.

To facilitat the mission, this role will focus on :

  • Employee onboarding and systems provisioning
  • End user support for Laptops (95% Mac, 5% PC), desktop software (Office) and SaaS applications (Google, SFDC, Zoom, Jira, etc.)
  • SaaS application administration
  • Information security practices
  • Helping to define and improve IT processes and procedures
  • IT projects to support business departments
  • Imperative for this role is a professional with bias for action, who can take direction, manage multiple priorities, and execute to completion.

    You’ll have a an acute attention to detail, be highly process oriented, able to multi-task efficiently and productively, while delivering excellent customer service to our constituents.

    Most importantly, you excel in fast paced, dynamic environments, can match the energy level of our passionate people, and without hesitation, jump in to get it done.

    This is a contract position.


  • Bachelor’s degree in MIS, Computer Science, or equivalent experience
  • 1 - 3 years experience in a Help Desk or IS support role
  • Familiar with Mac Os and Windows support
  • Experience with Google apps required
  • Experience with user support of Zoom, Jira, LucidChart, Okta a plus
  • In addition to your resume, please send us a cover letter that thoughtfully relates your experience to what we’ve shared about the role.

    Vlocity welcomes all. In our journey as a company and as individual Vlociters we recognize that our diversity is our strength.

    We are proud to be an Equal Employment Opportunity employer. All aspects of employment including our decisions to recruit, hire, promote, transfer, discipline, or separate are based on merit, competence, performance, and business needs.

    We do not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

    We are committed to creating an inclusive environment for all employees to bring their authentic selves to work every day.

    We provide accommodation for our Vlociters with disabilities both seen and unseen in the spirit and letter of the Americans with Disabilities Act (ADA).

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