We are looking for a fact finder Project Manager (Operations) / Operations Analyst to join our team. This role requires you to be a tech-savvy Project Manager to execute various projects being executed by the company.
You need to understand customer requirement, evaluate whether the project can be executed by the company, planning for resources required to complete a project, finding team members to suit the project and ensure project delivery.
You'll be an exceptional problem solver and take responsible actions in ensuring the company's productivity, and requirements.
Identifying customer requirements by interviewing customers; understanding the scope of work
Identifying resources on the basis of the requirements of the project-in-hand.
Design process based on the scope of work in a work-flow chart and diagram and establish performance parameters
Create quality check parameters.
Train the internal team on the process and QC. Prepare training and communication material for all resources aligned for the project
Ensuring the performance and effectiveness of the project and finding the corrective measures in case of any deviation.
Monitor QC parameters.
Reporting to the customer on a daily basis, solving any queries.
Making sure project timelines are met.
Following up with customers and getting feedback.
0 to 3 or more years of experience as a Business / Operations Analyst or similar role.
A people friendly person with organisational, leadership and management skills
Ability to think creatively and solve the problem
Hands-on in MS Excel and any other data analytics would be a plus
B.E. / B.Tech / B.CA / IT / BBA (Operations) and above MBA (added advantage)
Problem Solver and Project Management Skills who can build Client Relationships
Who possess Networking and technical zeal
Good Communication Skills in English & Hindi
This job was posted by Honey Bhargava from Anaxee Digital Runners.