Manager, Retail Risk Operations
Standard Chartered
Chennai, India, South Asia
5d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. Purpose : To clearly provide the list of expectation from this role that is generating and distributing a quality MI Key Responsibilities : Provide leadership for the RRSSC team, which would encompass, but is not restricted to :

  • Responsible to manage the generation and delivery of daily / weekly / monthly / quarterly retail risk reports accurately and timely.
  • Responsible to ensure that the team delivers reports accurately with a adequate checks and controls are done based on the past trends.
  • Develop familiarity with the key systems like C400 / CCMS / RLS / PDW / eBBS etc.
  • Adequate knowledge around SAS and Excel as these tools are primarily used to produce the MIs and also able to troubleshoot and resolve issues on these tools.
  • Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.
  • Ensure quality processing and adherence to all key controls and checks.
  • Responsible for handling all queries relating to the reports produced.
  • Work closely with the country risk teams.
  • Compliance with all relevant policies and procedure, guidelines, rules & regulations.
  • Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc.
  • needs to be documented appropriately.

  • Ensuring that proper backups are being arranged for critical reports.
  • Ensure that the Cost Budgets are met according to management targets
  • Team management ranging from recruitment to appraisals & attrition management Key Relationships : INTERNAL :
  • Group CB Risk
  • Country Business (CB Head, VCGM, Sales & Marketing)
  • Country Operations
  • Credit Units (CI,FA, Collections & Recovery, CRM)
  • Finance
  • Legal, Compliance & Assurance
  • IS & IT Personnel (Local and Group)
  • Human Resources
  • Group Credit EXTERNAL :
  • Local Regulators
  • Auditors
  • External Collection Agencies CONTRIBUTES TO :
  • The mitigation of risk by providing accurate and timely information necessary to support management decisions.
  • Protection of the Bank’s reputation. Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers. JUDGMENT / COMPLEXITY :
  • Ability to formulate and comply with credit criteria.
  • Ability to be highly flexible, adaptable, open-minded, responsive to the behavior of the market.
  • Comprehensive knowledge on basic banking practices, policies and relevant regulatory concerns. RISK MANAGEMENT :
  • Ensure compliance with ALL internal policies and regulatory requirements. EXPERIENCE AND KNOWLEDGE REQUIRED :
  • College graduate / Post Graduate of any statistical / business course.
  • Prior experience of working with SAS software is desired / required
  • Experience in working in Retail / Credit Risk vertical with familiarity in Forecasting and budgeting
  • Has the ability to process, analyse and interpret statistical data and recommend policies based on the result of the information.
  • Can communicate effectively
  • Good Stakeholder management by establishing good working relationships with people at all levels and to work well in a team environment.
  • Experience in budgeting, Forecasting, Reconciliation and added advantage to have knowledge about Loan Impairment, Delinquency, and Vintage etc.
  • Able to work under time pressure and adapt to changing requirements to produce prompt, reliable information to management for decision-making purposes.
  • Possesses good technical computer skills. FREEDOM OF DECISION MAKING :
  • Prioritization of day-to-day responsibilities.
  • Recommend changes in credit-related issues / problems in MIS reporting.
  • Streamline and enhance credit reporting. TRAINING :
  • E-Learning Modules, particularly the AML E-Learning Course, Credit Practices, Basel 2 and Credit Bureau, as applicable
  • Induction Program
  • AML Refresher Course
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