Senior- Business Service Design-XD Con
EY
Bengaluru, KA, IN
3d ago

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

UX Consultant (Senior & Staff)

Core Responsibilities :

  • Be an expert in driving Design thinking workshops with clients and businesses .
  • Represent the voice of the user with objectivity. You collect, analyse and document user requirements, needs, challenges through primary and secondary research methods.
  • Investigating user experience design requirements and gathering information from product teams, global stakeholders, SMEs and end users and convert them into comprehensive UX design solutions for cross platform (mobile, tablet, desktop and wearables) applications.
  • Create journey maps, process flows and wireframes for design solutions that are intuitive, easy to use.
  • Proven experience in Designing UI / UX across a mix of Touchpoints, Channels, Devices including Mobility (Apps), Interaction Design across Ecommerce, Web Portals / Websites, Chatbots, Social Apps, AR / VR Applications, Enterprise & SaaS Products.
  • Use visual aids such as wireframes, storyboards and UI flow charts, to plan and present user interface designs
  • Use responsive web design to create applications that automatically conform to multiple screen sizes / devices
  • Conduct usability testing to identify and fix UI issues, and gather real-world intelligence from target users
  • Use visual aids such as wireframes, storyboards and UI flow charts, to plan and present user interface designs
  • User Research, Innovation, Remote Usability Tests, Analytics & Metrics, Heuristic Evaluations, Prototyping
  • Tech / Tools Skills : Should have solid hands on experience in Design Collaboration tools like Mural & Experience Design Tools including wireframe and prototyping tools viz.
  • Axure, Adobe XD, MS Visio, Justinmind, Adobe Creative Suite programs, e.g., Photoshop, Illustrator, Flash & Flex to mockup UI elements.

  • Participating in design sprints, iterating on designs based on feedback and delivering complete and high quality work on time.
  • Collaborate with engineering teams to ensure smooth hand-off of designs ensuring experience gets translated well into development.
  • Proactively identifying and seizing the opportunity to propose improvements to existing product design, design tools and the design processes.
  • Additional Essential Responsibilities :

  • Engagement with business owners across EY firms to drive UX Consulting business growth,
  • Participate, create and own proposals, RFPs and client responses
  • Enable Team growth through the identification of right talent
  • Contribute to building UX / UI / Service Design frameworks, accelerators and solutions
  • What you will have :

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