TIS Service Desk-Administrator
Wipro Ltd
Mumbai, IN
20h ago

Key skills required for the job are : TIS Service Desk-L1 (Mandatory) As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.

Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.

Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.

Follow quality / security process defined for the engagement Minimum work experience : 0 - 1 Years Roles & Responsibilities : "As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.

Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.

Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requestsbased on Standard Operating Procedures.

Follow quality / security process defined for the engagement" Qualifications :

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form