Security Engineer - Global Services
NTT Security
KA, IN, NTTS_LOC_0
4d ago

PositionOverview

Our SecurityEngineers play an important role in delivering Managed SecurityServices (MSS) to our global customers. The incumbent will supportthe configuration, management and triaging of customer securitydevices, including Next Generation Firewalls and IPS / IDS devices.

This role plays a key part of our Global MSS Team and will berelied upon for Security Engineering on our Next-GenPlatform.

KeyAccountabilities

As a SecurityEngineer your responsibilities willinclude :

  • Deliveringexcellent customer service through professional, comprehensive andtimely support for the Security Device Management Lifecycle(H&A, Incidents, Change Requests, Upgrades,etc)
  • Design andimplement complex change requests for global enterprisecustomers
  • Work as anintegral part of a global team delivering high-value ManagedSecurity Services(MSS)
  • Monitor customerdevices and services to quickly identify, escalate and resolveincidents
  • Work closelywith stakeholders and other regional SOCs asrequired
  • Be the technicalSME for security device and security servicemanagement
  • Work as part ofa 24 / 7 / 365 shiftpattern
  • Other duties asrequired
  • ExperienceSkills and Qualifications

    As a SecurityEngineer your skills and qualifications willinclude :

  • Bachelor’sdegree in Information Security or related (Polytechnic Diploma andtwo years direct hands on experience in a SOC will beconsidered)Suitable skillsor certifications from major security vendors (Palo Alto,CheckPoint, Cisco, Fortinet, etc) may be substituted for formaleducation
  • Demonstratedexperience working in both Unix and Windows basedenvironments
  • Demonstratedexperience with Firewalls, Content Scanners / Proxies, and IDS / IPSdevices
  • Demonstratedexperience with VPN technologies and troubleshootingtechniques
  • Excellentdiagnostic / troubleshootingskills
  • Experience withsecurity products from vendors such as Checkpoint, Juniper, F5,Bluecoat, Palo Alto, Cisco and other leading securityvendors
  • ValidCertifications with at least one leading security device vendor(Fortinet, Cisco, Palo Alto, Checkpoint)preferred
  • Knowledge ofTCP / IP networking and Routing & SwitchingConcepts
  • Excellentwritten and spoken fluency inEnglish
  • Comfortable andproficient working in a role that interfaces with multiple culturesand timezones
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