Client Service Client Relations Fresher Bpo Customer Service Customer Care
Smart Lion
Ahmedabad
9d ago
source : IndianFresher
  • Primary Skills 128; Customer Service 128; NPS Survey 128; Knowledge of Excel Role Purpose and KPIs 128; This position is responsible for ensuring customer loyalty and rebuild trust in Services 128;
  • This position is responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines 128;
  • Establish hygiene process issue and prepare talk off with the customer accordingly for both open and close service requests complaints 128;
  • This position is ... Education : Any Graduate

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