Accounts Payable Accountant 1-Fin
Oracle
Bengaluru, India
10d ago
Accounts Payable Accountant 1-Fin-19000J7A

Preferred Qualifications

DepartmentDescription

GLOBAL INTERNAL ORDERS CONFIGURATION,QUOTING, PROCUREMENT AND ORDER MANAGEMENT SUPPORT OPERATION.

The Internal Orders Operation delivers configuration,quoting, order management and helpdesk services in support of the procurementof Oracle hardware and Cloud services for internal use at Oracle. The InternalOrders Program is dedicated to providing Oracle employees with information,means and access to acquire Oracle hardware and Cloud services in a timely andefficient manner while enforcing corporate guidelines and policies.

JobRequirements

As a member of Oracle’s Internal Orders Operation, you will serveas a liaison between Internal Orders and other support teams such as OrderManagement, Support Services, Purchasing, Supply Chain, Operations, Finance, InformationSystems and others, to ensure accurate and timely procurement of Oracle hardwareand Cloud services for internal use. Responsible to provide procurement andBuyer support, guide customers through all aspects or the internal quoting and procurementprocess, expedite orders, provide orderstatus, support post-booking activities and manage support tickets inaccordance with Oracle’s Global Purchasing and Finance policies. Responsible toperform Buyer requisitionsreview and approval. Create, support and monitor orders, cost, schedule, and post-bookingactivities. Analyze global spend, trends and supportoperational and Management Reporting. Identify, propose and initiate introductionof process efficiencies and improvements. Assist in training of new hires and endusers. Dutiesand tasks are standard with some variation. Performs own role with guidancewithin defined policies and procedures. Attention to detail critical. Abilityto analyze, collect, organize, and display data in various formats.Follow-through skills necessary to get information from cross-functional teams andhave data errors/omissions corrected. Relationship management skills arerequired. Strong written and verbal communication skills to interact with customers,cross-functional support teams and management. UtilizeOracle's tools to manage support requests, review & approve requisitions,track orders status and to provide post-booing support activities. Develop someknowledge of Oracle hardware products. Work with internal customers across alllines of business to understand requirements and support needs. Collect, input,verify, and analyze data to measure key performance indicators against businessobjectives. Ability to analyze, investigate root cause and drive issuesto resolution. Strong customer support orientation required and ability toeducate customers about products and through the procurement process.

Responsibilities
  • Manage support requests related to theend-to-end procurement process of Oracle hardware and Cloud services forinternal use.
  • Work with external support teams like Order Management, Backlog Management, Supply Chain,Logistics, Support Services, Fixed Assets and others to support theprocurement, delivery and financial transactions of Oracle hardware usedinternally.
  • Provide orders status and general processsupport to Oracle employees who seek to purchase Oracle hardware for internaluse.
  • ProvideBuyer and process support for internal requisitions of Oracle hardware andCloud services.
  • Performconfiguration, quoting and order management support activities for InternalHardware as defined in desktop procedures and work instructions.
  • Provide process guidance and support tointernal customers at all levels of management.
  • Createdetailed documentation of operational procedures.
  • Guide and train internal customers on allaspects of the Internal Order process
  • Provide post-booking support activities like;shipping address change, change order, cancel/rebook activities, ordercancellation, return/replacement of damaged equipment, etc.
  • Responsible to drive issues to resolution;investigate and resolve open issues
  • Understandand meet quality standards as defined for the Internal Hardware ordermanagement process.
  • Maintainnigh level of support quality and be consistent in following up on deliverablesand commitments.
  • Demonstratecustomer satisfaction for performed services.
  • Perform systems/componentsconfiguration and quoting activities for Catalog standards as defined indesktop procedures and process work instructions.
  • Learn and utilize Oracle Tools to providesupport activities within scope of responsibility.
  • Manage workload to successfully meetoperational service level agreements to internal customers.
  • Be able to adopt new and evolvingapplications, tools and processes to meet business requirements.
  • Handlecustomer escalations, defuse sensitive situations and drive resolutionseffectively.
  • Abilityto produce training material and provide training to people with differentskills levels.
  • Hasgood knowledge in Excel and needs to provide Periodical reports, manage ad-hoc reports.
  • Skills
  • ExcellentEnglish written and verbal communication skills.
  • Detailedoriented with the ability to follow desktop procedures and work instructionsclosely.
  • Basiccomputer skills with strongexcel/spreadsheets skills, word processor, e-Mail, file manager, etc.
  • Able to work in a fast changingbusiness environment, learn and master evolving tools, applications, processesand business requirements.
  • Logicalthinker with the ability to follow guidelines and documented procedures.
  • Stronganalytical skills required.
  • Abilityto document processes and desktop procedures.
  • StrongCustomer service orientation.
  • Strong ability to interact with peoplein a complex order management support environment.
  • Good people skills and the ability todevelop a strong relationship with customers.
  • Process oriented with the ability todocument operational procedures.
  • Detailed oriented and logical thinker withthe ability to do accurate work.
  • Strong analytical skills.
  • Academic qualification:
  • Any Graduate in Commerce or science or Masterdegree
  • Work experience:
  • Atleast 3 year support experience in areas related to Order Management (ProductConfiguration, Quoting & booking), Procurement, Customer Support, technicalsupport and SCM
  • Detailed Description and Job Requirements

    Maintain general accounting systems, policies, and procedures to ensure that proper information is reported in accordance with Generally Accepted Accounting Principles.

    As a member of the finance division, you will assist in accounting functions which may include general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions. Maintain the general ledger to include the preparation of journal entries, analysis, reconciliation and reporting. Maintain and implement general accounting systems. Conduct account reconciliation periodically, ledger close activities, and provide accurate financial data to support management in decision making. Develop and prepare financial reports including profit and loss, income and balance sheet statements. Review and analyze inter-company transactions. Ensure all journal entries comply with internal and external audit specifications. Participate in the ongoing development and maintenance of internal procedures and processes. May participate in special projects.

    Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Strong analytical, prioritization and communication skills in partnering with other internal groups and management. Familiarity with Excel spreadsheets is essential. Typically graduate or equivalent with 0 - 2 year experience. BA/BS degree in Accounting or equivalent. Some positions need you to be bilingual in English and Spanish or Portuguese.

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